Customer Data Protection Statement
Customer Data Protection Statement come into a force from June 1, 2022.
Dear customers, this Data Protection Statement outlines how we collect, use, share, and protect your personal information when you interact with our services, including our website and holiday bookings.
Data Protection and Privacy at Traveland, we are committed to safeguarding your personal data and respecting your privacy.
By continuing to browse the site, you acknowledge that you have read, understood, and agreed to the terms outlined in this Personal Data Statement, and that you provide your consent for us to process your personal data as described herein.
Types of Information We Collect
We may collect personal details including, but not limited to, your name, address, email address, date of birth, next of kin, dietary preferences, and physical and mental health information. Additionally, we may gather information related to religious or similar beliefs that are relevant to your participation in one of our trips, as well as information about criminal offenses, particularly when related to activities involving children.
Interaction on Social Media
We maintain social media pages where customers may share personal information and opinions as part of their interaction with our brand.
Sharing of Information
We share personal information among our staff strictly on a need-to-know basis for the organization of your holiday. Certain necessary details are also shared with third-party suppliers, such as name, age, gender, dietary preferences, and other specific holiday-related information.
This information is shared via email using secure methods or through online platforms like Google Documents. In certain circumstances, we may share personal information with individuals, their relatives, guardians, or other representatives in case of accidents, repatriation, or with organizations such as insurance companies.
We utilize personal information, including but not limited, email addresses, addresses, phone numbers, and social media pages, for promotional purposes through newsletters, direct email marketing, and social media campaigns. You have the right to opt out of these promotional services at any time.
Retention of Information
Personal information provided during a holiday booking is stored securely in an online database indefinitely. Email correspondence containing personal information is retained for possible future correspondence related to another holiday booking.
IP Addresses
We collect statistical data about our users' browsing actions and patterns, such as IP addresses, operating systems, and browser types, for system administration. This data is used for analysis and does not identify individuals.
Links to Third-Party Websites
Our website may contain links to third-party websites, each with its own privacy policies. We assume no responsibility for these policies and recommend reviewing them before submitting any personal data to such websites.
Data Protection Measures
We implement rigorous safeguards to maintain the security of your personal information. Our staff members are well-informed of their obligations to ensure authorized use of the information. While no technology is infallible, we strive to keep our systems up-to-date with the latest protocols.
Your Rights
You have the right to request the correction, update, addition, deletion, or destruction of your data in writing.
Treveland wishes you a joyful vacation!